Financial Assistance Program

The City of McKinney Offers a Financial Assistance Program

Two non-consecutive payment extensions are offered each year. The request must be made a minimum of one business day prior to the disconnection date.

Please contact us if you meet the following terms:
  • Must have had no disconnection or returned payment in the past six (6) months
  • Must make a minimum 50% payment plus applicable administrative fee

If you do not qualify for our program, you can contact a utility assistance agency.

Below is a list of local resources:
Agency Name Phone #
Community Lifeline 972-542-0020
Frisco Family Services 972-335-9495
St. Vincent de Paul 214-592-0645
First Baptist Caregivers 972-542-0041