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Water Billing
City of McKinney Utility Bills
The Water Billing Department bills city residents for the following services. Services are billed in a combined monthly statement.
  • Water
  • Sewer
  • Sanitation / Garbage Collection
    Residential customers inside city limits only
  • Drainage Fees

Manage Your Service

Due Date Change Notice 
Effective March 1, 2016, City of McKinney utility bills will be due 16 days after the billing date. A five-day grace period from the due date is given before a 10% late fee is assessed. 
 
Electronic Payment Options 
Automatic bank draft payments will be withdrawn from your checking account on your
due date.

Credit Card
Visa, MasterCard and Discover are accepted with no added service fee.
  • Auto-pay - Sign up today!
  • One-time Web payment
  • Automated phone system

Online Banking
Avoid postage, check expenses and mailing delays by using your bank’s online bill pay feature.

Is your contact information up to date?
Please ensure that your current phone number, email and mailing address are reflected
on your account.


Contact Us
Water Billing
Email

222 N. Tennessee St.
McKinney, TX  75069
Map

Self-Service
972-547-7550

Walk-In Service
Monday - Friday
7:45 a.m. to 5 p.m.

Phone Agent Service*
972-547-7550
Monday - Friday
8:30 a.m. to 4:45 p.m.

*Unavailable 2 to 3 p.m. the
first business Monday of each
month for staff development

Staff Directory