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Payment Options
Pay Your Bill Your Way
Bill Pay Options
Bank Draft Automatic payment from your checking account on the bill's due date
Online MasterCard or Visa only. You must have an activated online account. You can choose to make a one-time payment or set up monthly auto-pay on the bill's due date.
Phone Call 972-547-7550 - MasterCard / Visa only
Mail Send check* or money order to P.O. Box 8000, McKinney, TX  75070
In-person Cash, check*, money order, MasterCard / Visa - Monday through Friday, regular business days from 8 a.m. to 5 p.m. at 222 N. Tennessee St.  Map
Drop box Check* or money order - open 24 hours a day. Drive-through box is located at 222 N. Tennessee St., on the south side of the building   Map
*Your name must be printed on the check. We do not accept temporary checks.

Contact Us
Water Billing
Email

222 N. Tennessee St.
McKinney, TX  75069
Map

Customer Service
972-547-7550

Hours
Monday - Friday
8 a.m. - 5 p.m.

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