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Payment Options
Pay Your Bill Your Way
Due date change notice

Bill Pay Options
Bank Draft Automatic payment from your checking account on the bill's due date
Online MasterCard / Visa / Discover. You must have an activated online account. You can choose to make a one-time payment or set up monthly auto-pay on the bill's due date.
Phone Call 972-547-7550 - MasterCard / Visa / Discover.
Mail Send check* or money order to P.O. Box 8000, McKinney, TX  75070
In-person Cash, check*, money order, MasterCard / Visa / Discover.
Monday through Friday, regular business days from 8 a.m. to 5 p.m.
222 N. Tennessee St.  Map
Drop box Check* or money order - open 24 hours a day. Drive-through box is located at 222 N. Tennessee St., on the south side of the building   Map
*Your name must be printed on the check. We do not accept temporary checks.
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Due Date Change Notice 
Effective March 1, 2016, City of McKinney utility bills will be due 16 days after the billing date. A five-day grace period from the due date is given before a 10% late fee is assessed. 
Electronic Payment Options 
Automatic bank draft payments will be withdrawn from your checking account on your
due date.

Credit Card
Visa, MasterCard and Discover are accepted with no added service fee.
  • Auto-pay - Sign up today!
  • One-time web payment
  • Automated phone system

Online Banking
Avoid postage, check expenses and mailing delays by using your bank’s online bill pay feature.

Is your contact information up to date?
Please ensure that your current phone number, email and mailing address are reflected
on your account.

Contact Us
Water Billing

222 N. Tennessee St.
McKinney, TX  75069


Walk-In Service
Monday - Friday
7:45 a.m. to 5 p.m.

Phone Agent Service
Monday - Friday
8:30 a.m. to 4:45 p.m.

Staff Directory