Transit Services

How to Get Around in Collin County

Participants of the Collin County Transit Program will receive a reloadable debit card. For every $1 that the participant spends on taxi service out-of-pocket, we will match three-to-one. For example, if you load $5 onto the card, we will match an additional $15 for a total of $20 that can be used for taxi service to go anywhere within Collin County.


View agendas and video 

Collin County cost illustration

Times You Can Get a Ride

You can travel at the following times:

  • Monday - Friday, 6 a.m. to 6 p.m.
  • Saturday - 8 a.m. to 6 p.m.
  • Trips must be within Collin County


Eligibility Requirements

1. Elderly or Disabled

  • You must be a resident of one of the participating cities. These include Celina, Lowry Crossing, McKinney, Melissa, Princeton or Prosper.
  • Must be 65 years of age or older; or you must meet one of the seven disability criteria below:
    • Deaf or profoundly hard of hearing
    • Non-ambulatory without assistance or mechanical aid
    • Qualify for at least 50% disability allowance through the VA
    • Qualify for Social Security Disability Income (SSDI)
    • Intellectually disabled
    • Have a seizure disorder
    • Be legally blind


Apply as Elderly or Disabled

2. Low-income 

  • You must be a resident of one of the participating cities. These include Celina, Lowry Crossing, McKinney, Melissa, Princeton or Prosper.
  • And have an annual household income (before taxes) that is at or below the income requirements listed above.
  • Proof of income can be tax forms, pay stubs, a letter from your employer or proof that you receive low-income public assistance, i.e. SNAP or WIC.


Household Income Requirements

Household Number
Monthly IncomeAnnual Income
1
$1,659$19,908
2
$2,233$26,796
3
$2,808$33,696
4
$3,383$40,596
5
$3,958$47,496
6
$4,533$54,396
7
$5,108$61,296


Apply as Low-income 

Collin County Transit Service Guidelines


Transit Services Title VI and ADA Programs


For information regarding ADA complaints, contact Samantha Frison, RAS, PA, ADAC, City of McKinney ADA and Franchise Utility Coordinator, at 972-547-2694 or FAX 972-547-2612.


Transit Services Disadvantaged Business Enterprises (DBE) Program

Program Guidelines


Requesting Reasonable Modifications

Read Requests for Reasonable Modification Policy.  If you need to request reasonable modifications or accommodations, please contact the City of McKinney or Denton County Transportation Authority Customer Service at 940-243-0077 or email Collin County Transit. 


More Information

If you need more information, please email Anthony Cao or call at 972-547-7557.