Coronavirus (COVID-19)

Below, please find key information on COVID-19 as well as some measures that can be taken to decrease and prevent the spread of this virus based on Centers for Disease Control and Prevention (CDC) and the Texas Department of State Health Services (DSHS) guidance.

Vaccine Distribution

Four COVID-19 vaccine hubs approved by the Texas Department of State Health Services (DSHS) are currently providing vaccinations in Collin County. These hubs include the City of Allen, City of Plano (operated by private company Curative) and Baylor Scott & White Health. Vaccine hubs are available by appointment only.

Note: As of April 30, 2021, the City of McKinney will no longer operate a vaccination hub.

For more information, please contact your healthcare provider or visit the links below for more information.


Where to get Vaccinated

The DSHS Vaccine Website has links to find Large Vaccination Hubs, a Vaccine Availability Map and a List of All ProvidersPlease check this map frequently, contact each provider to be added to their waitlists and ensure they have vaccines available.

The map has several filters that can be applied, including a “1st dose available view” that shows any facility type that has doses available including all of the doctor's offices and pharmacies.

Other ways to locate vaccines:



Transportation assistance is available for qualified residents. Learn more about the Collin County Transportation program.


Cases Dashboards

*The McKinney Dashboard draws its information from the DSHS website.



Please note that hotline staff CANNOT schedule vaccinations.


Office of the Texas Governor, Greg Abbott 


Online City Services

Make Payments, Request Service and Submit Applications

In an effort to reduce the transmission of COVID-19, the City of McKinney encourages its customers to use our online resources to continue to conduct business with the city.


Additional Resources

FEMA Funeral Cost Assistance

Centers for Disease Control and Prevention

Texas Animal Health Commission

The Partnership for Inclusive Disaster Strategies

The Partnership’s Disaster Hotline provides information, referrals, guidance, technical assistance and resources to people with disabilities, their families, allies, organizations assisting disaster impacted individuals with disabilities and others seeking assistance with immediate and urgent disaster related needs.

Disability Disaster Hotline

Phone: 800-626-4959



COVID-19 Housing and Utility Assistance

Programs available until December 31, 2021 or funds are fully distributed.

Program Requirements

  • Households must have income at or below 80% of the Area Median Income (AMI), as defined by HUD.
  • AND one or more of the tenant household members have:
    • Qualified for unemployment benefits; OR
    • Attest in writing that due to or during the pandemic, they:
      • Experienced a reduction in household income,
      • Incurred significant costs, or
      • Experienced financial hardship
  • AND households must also demonstrate they:
    • Are at risk of homelessness or housing instability by providing an eviction notice or past-due utility or rent notice; OR
    • Live in unsafe or unhealthy housing conditions
  • Any unpaid rent or utility bills you apply for can go no further back than March 13, 2020.
  • Assistance will NOT be provided to individuals, only mortgage companies, landlords and utility companies.
  • You may NOT have previously received rental / mortgage and utility assistance for the months that you are applying for – Emergency Housing and Living Assistance Program (EHLA) - or be currently receiving assistance from Texas Rental Assistance Program.


Number of people in householdIncome Limit

Apply for one of the following programs:

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Non-COVID Assistance Options

If you need help with rent, food or utilities and do NOT have a COVID related income loss, please contact the Assistance Center at 972-422-1125 and leave a message stating that you are calling for the City of McKinney Homeless Prevention Program.

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Food Programs

Community Lifeline Center  

Address: 1601 N Waddill St. #102, McKinney, TX 75069

Hours: by appointment

Phone: (972) 542-0020

One Heart McKinney

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