Residential Waste Services

Long Wait Times for Waste Connections Phone Calls

Waste Connections McKinney is experiencing high call volumes. Their Dallas facility has had a power outage caused by last weekend's storms, and Dallas calls are being answered by the McKinney facility. 


This has temporarily resulted in long wait times for McKinney callers. There is no firm resolution date, but the issue is actively being worked and we will keep you informed. As an alternative to reaching Waste Connections, you can call the City of McKinney's Solid Waste Department at 972-547-7385 and your request will be relayed to Waste Connections.

Your Service Includes

Service includes once-a-week fully automated collection service for residential solid waste and recyclables. Each single-family household is provided with one 95-gallon container for trash and one 65-gallon container for recyclables.

Go to blue bars below for more information.

  1. Popular Services
  2. Service Guidelines
  3. Holiday Collection Schedule