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General group exercise classes (step, spin, yoga, etc.) are included with the membership and do not require an extra fee. There will also be numerous other fee-based programs for adults and children, and these will vary depending on time of year and membership requests.
All classes and programs requiring additional fees must be paid at the time of registration. More information about classes
McKinney residents get a discount on membership rates and non-residents pay standard rates. Residents are considered to be those who pay their property taxes to the City of McKinney – not MISD families or McKinney mailing addresses who pay property taxes elsewhere. McKinney residents receive the discounted rate because they already help pay for the infrastructure of the city. Memberships can be paid monthly or annually with an additional discount. Rate and payment information
The Apex Centre is a tobacco-free facility. This includes the use of e-cigarettes.
Also, since you have already created an online account, an in-person purchase should go very quickly.
City CouncilCity of McKinneyP.O. Box 517McKinney, TX 75070
View time and location of City Council meetings, along with a current meeting list.
The meeting will begin with a call to order once 4/7 council members (quorum) are present. Council begins with an Invocation and the Pledge of Allegiance. The meeting then moves into citizen comments and Proclamations. Council will then act on the consent agenda. These are usually non-controversial or housekeeping items that can be approved without discussion and in a group. Council next considers regular agenda items individually. These items may be related to resolutions (non-legislative matters) or ordinances. Council takes action on an item when a member makes a motion, has it seconded, and approved by the majority. After the regular agenda, council can allow for more citizen comments and then has the opportunity to make comments themselves before ending the meeting.
The International Property Maintenance Code (IPMC) is a model code that regulates the minimum maintenance requirements for existing commercial and residential structures and premises.
The IPMC requires that owners, and in some cases tenants, maintain their property and all structures on the property in good repair and in compliance with minimum standards. The goal of the city’s enforcement efforts is to bring properties into voluntary compliance, remove blight, stabilize property values, improve livability and reduce crimes fostered by neglected properties. In general, improve the quality of life for citizens.
Enforcement will begin in late March 2019 and will be city-wide.
The most common violations will most likely be:
No, property owners are responsible to make these types of repairs and will receive notice from the city to do so. Tenants are held responsible for keeping the property free of junk, trash and debris, maintaining grass and weeds at a height of 12” or less and a variety of other non-structural compliance requirements.
The Code Officer’s goal will always be to obtain voluntary compliance from every property owner. A reasonable time for compliance based on the type of violation and scope of the repair will always be granted. Extenuating circumstances such as bad weather will also be considered in granting extensions. The Code Officer will expect to see a good-faith effort toward compliance.
Although the city seeks voluntary compliance, in some instances the city is forced to take other enforcement action to reach compliance. This may include the issuance of citations which are prosecuted through the Municipal Court. The city may also take action to abate the violations by hiring contractors to make needed repairs. In those instances, the property owner would be billed for the work including a 20% administrative fee. If payment is not made to the city, a lien would be recorded in the deed records against the property.
Property owners may qualify for assistance with repairs. Information about assistance is provided through the Housing and Community Development Department.
Call or email the officer on the notice and provide your name, address of violation and contact information. The officer will talk to you about your specific violation.
Please remember that emergency responders can not diagnose in the field. All individuals arriving at the ER are treated first - on the severity of their symptoms and second - on the order of arrival.
Symptoms of COVID-19 may appear 2-14 days after exposure, range from mild to severe, and include:
Current understanding about how COVID-19 spreads is largely based on what is known about similar coronaviruses. The virus is thought to spread mainly from person-to-person. COVID-19 can spread:
A person may get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose or eyes. Surface or object exposure is not thought to be the main way the virus spreads.
There is currently no vaccine to prevent COVID-19, so the best way to protect yourself from illness is to avoid being exposed to the virus. Everyday preventative actions can help mitigate the spread of respiratory viruses including:
Yes, if entering a commercial or non-profit business all employees and visitors 10 years or older are required to wear a face mask or covering per Mayoral Declaration 06/29/20.
All commercial and non-profit businesses who provide goods or services directly to the public must implement a Health and Safety Policy per Mayoral Declaration 06/29/20 by July 1, 2020 at 12:01 p.m.
The policy must require face masks or coverings for all employees and visitors 10 years or older
Yes, the policy must be posted at or near all entrances of any commercial or non-profit business and be in clear view of employees and visitors entering the business.
No, if you are eating, drinking or seated for dining consumption a mask is not required.
No, if wearing a mask or face covering poses a significant mental or physical health risk you are not required to wear one.
A sanitation station should include resources that allow patrons to sanitize their hands and/or shopping carts/baskets prior to being served. Resources can include, but aren’t limited to, a handwashing station, hand sanitizer, diluted household bleach solutions, alcohol solutions with at least 70% alcohol, and most common EPA-registered household disinfectants should be effective.
The City of McKinney uses commercial-grade cleaners and sanitizers at its facilities that meet or exceed the CDC’s recommended guidelines and are proven at killing COVID-19. All high-touch surfaces in heavily trafficked areas of our facilities are routinely cleaned and disinfected.
If you want to help out the community by donating food, toiletries and other supplies, contact Volunteer McKinney.
During this time, Volunteer McKinney is coordinating services for non-profits in the city. Volunteer McKinney will send you and your gifts to where they are needed most right now.
Various departments, such as Code Services of the City of McKinney and McKinney Police Officers will respond to complaints regarding compliance.
Because both the Mayoral Declaration and the Governor’s executive order are concurrently enforceable, all businesses must still have a policy in place regarding face masks.
Exemptions to indoor face mask requirements:
In all other instances, face masks are required unless proper social distancing can be maintained.
For more information on compliance and penalties, refer to the Office of Texas Governor Greg Abbott’s website, Mayoral Declaration 06/29/2020 and City of McKinney Ordinance No. 2020-04-031.
CSS stands for Citizen Self Service portal, and is part of our new land management software system that allows applications, payments, and requests to be made online.
eReview is another component of the new land management software system that allows you and staff to submit and return permit and plan comments, see review status updates and more. eReview can be accessed through your Permit or Plan Details page for each submittal on CSS or via the link provided in your submittal confirmation email.
CSS is a web portal through which you can do the following:
eReview is a separate program / portal where the applicant and city staff can exchange document submittals and comments. This portal is only visible to you as the applicant, and you must be logged in to view your active cases and associated information.
Registration is very straightforward. Once on the CSS website, go to Sign Up and you will be walked through the steps. For more information, see our How to Register in CSS tutorial document, or watch our How to Register in CSS video.
Make sure you only put in the street number and street name when searching for the address. Do not include the suffix when searching for your address (i.e. exclude Drive, Parkway, Road, etc.). Also, make sure you click the magnifying glass to conduct the search.
You will receive an email with instructions after submitting your application. Please review our eReview Plan Review Tutorial Video for additional details.
You will receive an email when your invoice has been created and is ready for payment.
Yes! We have videos available on our More Information and Tutorials page. We will continue to populate this page with more resources as needed.
To add a contact to your application, the individual will first need to register in CSS. Once they have registered, you will be able to search and add them as a contact.
Fees can be paid online or in person. If you are paying with a credit card (Visa, MasterCard or Discover), you can navigate to your invoices directly on the CSS dashboard. For more details, see our How to Make a Payment video. If you would like to pay by cash or check, please visit our office on the first floor at 221 North Tennessee St., McKinney, Texas 75069. Please note that you may experience extended wait times for the first few weeks when paying in person.
The original applicant (whoever is logged in when applying) will automatically be assigned as the billing contact. If you need to change the billing contact, please let us know and we can change it for you.
Please view our How to Print a Permit video.
The recommended web browser for both CSS and eReview is Internet Explorer. The Silverlight plugin will also be needed to upload files into the eReview program.
Zoning and city limit information is available through our interactive map. Once you’ve submitted in CSS, zoning will populate on your application in the District field of the permit details section.
Wait three minutes and try again. As long as you remember your password and are entering it correctly, it will let you in after it resets. If you need to reset your password, click the Forgot Password link and you will receive an email to reset your password.
Once inside eReview, navigate to the Review Details page for that particular case. Go to the review version you are inquiring about (i.e., Plan Review v.1, Plan Review v.2, etc.), and a list of review departments and staff reviewers will appear to the right. You can also view the status of that department’s review, the anticipated return date for comments and more.
Once your submittal has been received by the system, your files will turn blue on the Case Details page in eReview. Once the plans have been routed to staff, a new review version (i.e., Plan Review v.1, Plan Review v.2, etc.) will appear under Review Details, where you can also see the reviewers and due dates.
Please refer to our tutorial document for How to Add Additional Contacts to an Existing Permit. The instructions are the same as for a plan submittal, only there is a "plan number" instead of a "permit number" and the selection of contact types you can add will vary.
You will receive a confirmation email with a link and instructions on how to upload your plans if your submittal requires plan review. You will receive an email once your invoice is ready to be paid. You have the ability to log into your CSS account at any time to view your inspection results. Please view our "How to View Inspection Results" document on the CSS website for more details.
Since our permitting process is only digital now, all applicants must register and create an account in CSS before submitting any documentation.
To remove a contact from a permit, please call our Building Inspections staff. As long as all contacts have created an account in contacts, you have the ability to add additional contacts to your CSS application at any time. Navigate to the permit you would like to add contacts to, go to the Contact tab and then Add Contact. Type in the name and conduct a search to add a contact (this is why all contacts must register first).
You cannot cancel an inspection digitally through CSS. Please call the Interactive Voice Response (IVR) phone system at 972-547-7460 and press 2; a Building Inspections Department staff member will assist you with your inspection cancellation.
You cannot cancel an inspection digitally through the Interactive Voice Response (IVR) phone system. Please call the IVR phone system at 972-547-7460 and press 2; you will be directed to a Building Inspections Department staff member who can assist you with your inspection cancellation.
Enter the name and date of your event in the description field.
At the bottom of the CSS screen, go to the "Add Attachment" button to upload these documents.
Contact the Project Expediter or the Development Engineer assigned to your permit. They can make an adjustment in the system for you.
Once your Civil Plans and Bid Tabs have been approved by the Development Engineer assigned to your permit, our Project Expediter or Senior Construction Engineer will reach out to you to schedule this meeting. You may also contact us directly at 972-547-7475.
Call the Engineering Department at 972-547-7475.
Revisions can be viewed in eReview two ways. You have the option to navigate to eReview via the Plan Details page for that case in CSS, or via the link provided in the Plan Revisions Necessary email. For more details on viewing comments and uploading revisions, see our eReview Video. When uploading files to eReview, be sure to name each file according to the file type (i.e. an Amending Plat Exhibit would be named "Amending Plat," the Letter of Intent would be “Letter of Intent". This allows the system to create a category based on the file name, and for staff to quickly and easily identify uploaded files. Please note that at this time, only PDF files can be uploaded through eReview.
Your Case Manager’s name will be on the Plan Details page for each case, next to Assigned To.
Holds may be issued for a variety of reasons. If your status in CSS changes to “On Hold”, navigate to the Holds tab on the case's Plan Details page for more information:
Please contact your case manager, listed next to Assigned To, to determine what needs to be done to remove the hold.
Review times vary. Please keep tuned to the status of your permit. If the status changes to On Hold, contact your Case Manager for more details as that means that more information is needed to move ahead.
Once your plans are approved, the status in CSS and eReview will update to Approved. Additionally, you will receive an email letting you know that your approval letter is ready to be viewed in CSS by navigating to Attachments on the Plan Details page for that case.
The procedure for scheduling a pre-development meeting has not changed. Please contact Kathy Wright by email or call 972-547-7409 to schedule your meeting. Please also see our Pre-development Meeting Guidelines for assistance.
Once your public improvements have been completed and accepted by Engineering, please submit a final copy of the plat for review through eReview. Please name the file “Final Plat Review”. Once this has been approved for filing, please bring in three signed original copies of the plat, as well as tax certificates for all properties being platted. Fees for filing will be assessed through CSS, and the invoice can be paid just like any of the other fees. After the plat has been filed with the county, staff will notify you that your copy is ready to be picked up.
Please only enter the street number and street name. For example, 211 N. Tennessee St. should be entered as 211 Tennessee.
To view your permit, you must be a contact listed on the permit and have an active CSS account.
This is typically caused by attempting to schedule an appointment when other inspections are required and must be approved before this inspection. Please call us at 972-547-7400 to confirm.
There a few reasons this can happen:
1. You are not listed as a billing contact on the permit.
2. The permit fee has not been completed and invoiced.
Please call us at 972-547-7400 to confirm.
Please make sure after you log into CSS that you click on dashboard and scroll down to the bottom right-hand section that says invoices. Click add to cart if it shows fees due.
To upload from your CSS dashboard:
Now that permits have gone online, you can upload the foundation letters to the permit and let us know via email when that has been done. We will then mark the permits completed. Please email us to let us know the engineer's letter has been uploaded.
Keep an eye on the NCTCOG website as NCTCOG plans to open the portal in the near future to encourage applicants to join the waitlist.
The waitlist is important to the region because the more demand the region can demonstrate, the more federal funding NCTCOG can apply for to assist more applicants.
NCTCOG intends to re-evaluate this floodplain disqualification and encourages residents to email a letter with their concerns about the floodplain disqualification.
Traveling to a shelterResidents are encouraged to stay home during all types of severe weather. Traveling is extremely dangerous and exposes residents to the very hazard they are trying to avoid. Traveling is also a concern because residents may get stuck in traffic while driving to a shelter, causing residents to be vulnerable in their vehicles. Another reason we encourage staying home, is that residents may not be able to get to a shelter in time. A tornado warning typically provides residents with 10-15 minutes of advanced warning, sometimes less. This is often not enough time for residents to leave their homes and drive to another location. Please see what to do before, during and after severe weather.
Shelter CapacityDue to the population of the City of McKinney, building a shelter large enough to protect even a small portion of McKinney residents is not feasible. Opening a public shelter would also lead residents to driving to the shelter during severe weather, putting themselves and their families more at risk to the elements.
Shelter AvailabilityThe shelters may not always be open. Opening a public shelter would require staff or volunteers to be ready and available during severe weather. It is often difficult to determine the exact location and timing of severe weather, therefore staff or volunteers may not be available to open and manage a public shelter.
Fire StationsCity of McKinney fire stations do not have places to shelter residents in the event of severe weather. Residents who seek shelter at fire station
View the Interactive CIP web map for construction updates.
You can find the Engineering Design Manual here.
Record drawings or as-builts for completed construction projects are available through the Records Management Office. Fill out an Open Records Request form and return it to the city or contact the department directly via email or phone 972-547-7615.
You can view the Stormwater Design Manual here.
You can find the City of McKinney Standard Details here. In the event an item is not covered in the City of McKinney Standard Details, the most current edition of the North Central Texas Council of Governments (NCTCOG) Standard Specifications for Public Works Construction apply. Contact the Engineering Department at 972-547-7475 for more information.
No building or structures, including underground swimming pools, structural retaining walls, etc., are allowed within an easement. Typically fences constructed with wood or other approved materials are allowed to be constructed in an easement. Contact the Building Inspections Department at 972-547-7400 for additional information.
Contact the Engineering Department at 972-547-7475 for additional information regarding drainage impacts.
Contact the Public Works / Streets Department at 972-547-7350.
For questions related to drainage or storm water quality issues, please contact the Stormwater Department at 972-547-7579.
Every potential project is evaluated by several parameters including stormwater capacity, channel stability, maintenance access and economics. The projects are then prioritized and scheduled in order of priority.
Contact Daniel Still, Drainage Engineer at (972) 547-7631 to schedule an appointment and have the project evaluated.
These projects are funded by the Surface Drainage Utility System (SDUS) fee of $4 per month and is included on residential water bills.
It depends on the complexity of the project. Many times permission from the property owner is all that is needed to do work on property. Other times, an easement is needed to do the work.
These projects are funded by the Surface Drainage Utility System (SDUS) fee of $4 per month on residential water bills.
The City is not currently proposing any major changes to the existing function of the corridor. Improvements will occur within the existing right-of-way (or limits of building faces) and may include modifications to the grades of the street and pedestrian walkways. Overall corridor aesthetics will be similar to work previously completed in 2014 along Virginia Street (Tennessee – S.H. 5) and Kentucky Street (Hunt – Virginia, Louisiana – Davis).
The reconstruction of streets and pedestrian walkways in the vicinity of the downtown square have been completed in strategic phases to reduce impacts to traffic flow, pedestrian traffic, and area businesses. By completing these needed infrastructure improvements on a 3-5 year cycle, the City is able to focus construction efforts along specific corridors reducing construction time-frame and temporary impacts to downtown.
Yes – The Capital Improvements Plan (CIP) has previously identified funding sources for improvements to Louisiana Street under Project CO4238 – Town Center Infrastructure Improvements. The overall project funding, from previously voter-authorized transportation bonds, is set at $5 million and will cover cost for design and construction.
Design is expected to be completed in Spring 2020 with construction beginning as soon as late Spring/early Summer 2020. The Engineering Department will phase construction of the improvements along Louisiana Street such that no more than one section is under construction at any given time. For this project, a minimum of two (2) phases are being proposed:
It is estimated that construction of Phase 1 and Phase 2 will take approximately 5 months and 9 months, respectively, to substantially complete. For the purposes of construction, substantial completion is defined as all major work items functioning as intended but prior to City acceptance of the project. It is expected that Phase 1 will be completed prior to the 2020 Holiday Season, with construction of Phase 2 beginning in January 2021.
During construction of each phase, safe pedestrian access to all businesses will be made available during normal business hours. Temporary signage will be installed for alternative parking, business access, and pedestrian access. During work in the street, temporary closure of on-street parking should be expected in addition to any required traffic lane closures and/or detours. Typical construction hours will be from 7 a.m. to 7 p.m. Monday through Friday with weekend work accommodated as necessary. Overnight work may be considered in key locations to expedite construction and where construction activities are not considered a hazard or nuisance (per ordinance) to surrounding businesses and residents.
Construction will be restricted during the holiday season generally between Thanksgiving and New Years as well as during major downtown events such as Arts in Bloom, Red, White, and BOOM!, and Oktoberfest to minimize any construction-related disruptions.
Downtown McKinney, recently recognized as a cultural district, attracts citizens and visitors for shopping, dining and arts through a variety of independently-owned shops and restaurants, events, and through strong support and preservation of the historic features that influence economic vitality. These infrastructure improvements ensure that it remains a vibrant, walkable, and unique destination for locals and visitors alike.
The Current project status is available at any time through the Interactive CIP interactive map which can be found at: www.mckinneytexas.org/ProjectStatus
Blake Sills, P.E. with the City of McKinney Engineering Department can be contacted for project inquiries at 972-547-3489 or by email.
View the updated Standard Details, effective January 21, 2019.
In accordance with Section 142-130 of the City of McKinney, Texas Code of Ordinances, changes to engineering rules, regulations, standards and specifications must be filed with the City Secretary at least 30 days before they shall become effective.
The updated McKinney Standard Details will be published in the office of the City Secretary by December 21, 2018, and are effective on January 21, 2019.
Because of the comprehensive nature of this update, a summary of changes is not available.
If you have questions, call the Engineering main office at 972-547-7475, or contact Engineering by email.
Stormwater runoff is rainwater that “runs off” across land instead of seeping into the ground. This runoff usually flows into the nearest stream, creek, river or lake. Stormwater runoff is not treated in any way before it reaches the nearest surface water body.
.The United States Environmental Protection Agency (EPA) regulates stormwater runoff through the National Pollutant Discharge Elimination System (NPDES.) The EPA authorized the Texas Commission on Environmental Quality (TCEQ) to implement the NPDES Stormwater Permitting Program in the state of Texas, making TCEQ responsible for issuing permits and performing compliance and enforcement activities within the state.
The City of McKinney is a part of the Phase II MS4 program. This requires the city to develop a comprehensive stormwater management program that will eliminate illicit discharges to the storm sewer system and reduce pollutants in stormwater runoff.
Learn more about the State of Texas Phase II Program.
Runoff can occur every time it rains. When stormwater runoff enters the storm sewer, it can carry with it a variety of pollutants from the urban environment including petroleum products, pesticides, detergents and other harmful chemicals. This pollution can harm aquatic ecosystems and kill fish, shellfish and vegetation.
Depending on which watershed you are in, stormwater from McKinney’s Municipal Separate Storm Sewer System (MS4) discharges into Lake Ray Hubbard or Lake Lavon.
The storm drain inlets in your neighborhood have been marked with a special reminder to everyone that what goes down that inlet will eventually end up in Lake Ray Hubbard or Lake Lavon.
If your neighborhood storm drain inlets have not been marked, please let us know! Email Stormwater Management or call us at 972-547-7579.
Visit the Stormwater page for more information.
The City of McKinney charges a Stormwater Utility Fee to help cover the cost of storm sewer system maintenance. For more information about this fee, visit the Water Billing website, or call 972-547-7550.
The storm sewer system is maintained by the Public Works department. If you are concerned that an inlet in your neighborhood is clogged, please call at 972-547-7350.
When organic materials such as yard trimmings and leaves break down in a lake or stream, the decomposition process uses oxygen from the water. In a natural creek system, the amount of organics introduced into the water is limited to the leaves of plants and trees in the immediate creekside. Due to this limitation, a natural creek can easily balance itself, and the leaves and debris that make it to the creek have a minimal impact on the ecosystem.
In an urban setting, large quantities of organic debris can be flushed through the storm drains and into the creek. These excessive amounts of organic material can easily overwhelm the creek's ability to buffer itself against the depletion of oxygen that occurs when those materials decompose, which can harm or even kill fish and other wildlife that depend on the oxygen in the water for survival.
Additionally, large quantities of yard waste can potentially clog the storm inlet, which could cause flooding in the street or neighborhood. Storm drains are for rainwater only, and should not be used to dispose of anything other than stormwater.
Some older sewer systems use a Combined Sewer System, which blends stormwater runoff with municipal sewage. Stormwater reaching the sewer system flows to a treatment plant and is treated along with sewage. There are serious risks with this system because combined sewers can handle only small rain events. Flash floods, which happen frequently in Texas, can quickly overwhelm this type of system, resulting in sanitary sewer overflows, which are messy, smelly and detrimental to lakes and streams. This can also be a health hazard since untreated sewage can transmit disease.
To prevent this, the City of McKinney, like most cities in North Texas, uses a Municipal Separate Storm Sewer System, which separates stormwater from sewage and conveys stormwater runoff directly to creeks and lakes. This type of system vastly cuts down the risk of sanitary sewer overflows and directs stormwater as efficiently as possible out of our streets and away from homes and buildings.
Learn more about separate storm sewer systems and why they are a better solution for stormwater than directing it to a treatment plant
Email us or call at 972-547-7420
Call Public Works at 972-547-7350 or if the violation appears to be construction-related, contact city Erosion Control Inspectors at 972-547-7484. City Public Works staff and Erosion Control Inspectors will deal with the violation.
Email our Drainage Engineer, Danny Still, or call him at 972-547-7631.
You can find the Water and Wastewater Design Manual here.
Visit the Don't Mess with Texas website Report a Litterer page, enter details and send.
The city's third-party billing company is Change Healthcare. On the Change Healthcare website, you can update your insurance or address, view your account or send a message to the billing office. You can also call them from 7 a.m. to 6 p.m. Monday through Friday at 855-626-9660.
A $100 deposit is required and will be returned at completion of your event provided no damage has been done to the room or contents. The $100 deposit may be made when you pick up the room key from Fire Administration, located at 2200 Taylor-Burk Dr. For additional information email or call 972-547-2850.
There are depositories at all fire stations and fire administration locations for torn or tattered flags. Please see Fire Stations location Map
You blood pressure can be checked free of charge at any of the McKinney Fire Department locations. There is a blood pressure machine in the lobby of Central Fire Station located at 301 North McDonald Street, as well. Please see Fire Stations Location Map
The McKinney Fire Department no longer provides free smoke alarms, but other organizations do.
The McKinney Fire Department does participate in job and career fairs. See this page for a current schedule.
Places to help you research a historic property in McKinney and vicinity are the Helen Hall Memorial Library, North Texas History Center, Dallas Public Library and Collin County Clerk’s Office. Collections and contact information are available in the Guide to Historic Property Research section of this website.
National Register Property is a historic property which can be a site, building, structure or object significant in American history, architecture, engineering, archeology or culture. These properties can be associated with events that have made significant contributions to broad patterns of history, associated with lives of persons significant in our past, embody distinctive characteristics of a type, period, method of construction, work of a master, etc. or have yielded or be likely to reveal important information about our prehistory or history. (Excerpted from the National Register Bulletin.) National Register Properties may qualify for Federal Income Tax exemptions and Collin County exemptions.
A Recorded Texas Historic Landmark (RTHL) is a State designation. You may get more information by reviewing the State of Texas RTHL booklet. Houses with a RTHL potentially qualify for a Collin County tax exemption.
A City of McKinney Historic Marker is a local designation awarded by the City of McKinney Historic Preservation Advisory Board. The owner of the house submits an application along with a documented history of the house and property. If the house is awarded a marker, then the house may qualify for a tax exemption for city and county property taxes.
Additions or Alterations to Existing Buildings
Anyone with a McKinney Public Library card in good standing may request an ILL, although this service is not available to Job Corps students.
The following types of material often are not available through ILL:
You may request or have active five items at any one time.
Since the item may come from anywhere in the United States, requests generally take two to three weeks to arrive.
The loaning library determines the due date. Most materials have a two to three week loan period. Photocopied journal articles are yours to keep.
One renewal may be requested at least one week in advance of the due date. Renewals are at the discretion of the lending library. Renewals cannot be requested for overdue items.
It is unlikely that a library will allow an item to be loaned for that length of time. If an item is still needed after the initial loan and renewal, we can request another copy once the first has been returned.
Usually, there is no charge for the ILL service. However, some libraries do charge for photocopies or to loan materials. In this case, McKinney library staff will notify you and ask if you are willing to pay the charge before we finalize the request. Also, you are responsible for any fines and/or replacement costs levied by the lending library that you might incur.
Please contact McKinney Library staff should this occur. The loaning library decides the amount to pay for an item and if replacements are acceptable.
The Municipal Court makes every effort to contact individuals regarding bond refunds. If we are unable to reach you, the money is considered unclaimed property and held by the city for up to one year if the amount is more than $100. For more information, please visit McKinneyTexas.org/UnclaimedProperty.
You can receive stamps at the following locations:
Each family member can have their own bingo board!
Provide photo proof and we’ll be happy to stamp your board for you!
You can return your completed Bingo board at the following locations:
You will be entered into the grand prize drawing by turning in a Bingo board with at least one complete bingo. If you complete more than one bingo, you will get an extra entry for every bingo you complete!
The McKinney Parks and Recreation Department has installed lightning strike detectors for seven fields. Each detector has its own weather station and a public address system. A siren will sound if there is lightning in the area.
A lightning indicator is also available on the web page for each of the seven fields. If the rectangle is green, the fields at the park are clear. If the rectangle is red, lightning is in the area. The message will also be shown in words. The widgets refresh every five minutes.
Per city ordinance, alcohol is permitted at certain Parks and Recreation locations. For private events, the organizer must have an alcohol / special event permit and the alcohol has to be served by someone with a TABC license. Acceptable locations include:
You can reserve the pavilions at Old Settler's Park by calling 972-562-8310 or in person at Old Settler's Recreation Center, 1201 E. Louisiana Street.
To find a trail map, please visit our Parks and Trails page.
Splash pads are open from 8 a.m. to 9 p.m. They usually open sometime in May and close for the fall / winter season sometime in September. This is all dependent upon weather conditions.
The City of McKinney does not reserve any of our fields. We do not allow private (non-sanctioned) teams or leagues on any of our athletic fields.
Please visit the special event permit page and determine whether your event falls within those parameters. If you plan to host it at a city park, you will need Parks and Recreation staff approval. Call Parks and Recreation Admin at 972-547-7480 and you will be directed toward the necessary steps.
Please check QuickScores for any field condition updates. If there is a string of bad weather, all fields will most likely be closed.
Every park pavilion is first come, first served with the exception of pavilions at Finch Park, Erwin park and Towne Lake Park. Rent a pavilion at these parks by calling the Community Center at 972-547-2690. Bounce houses, inflatables and grills are allowed at pavilions. The Parks and Recreation department needs a copy of liability insurance on file for any inflatable that will be setup at a park. The inflatable will also need its own generator for power.
Please contact the McKinney Parks Foundation to inquire about volunteer opportunities at McKinney parks.
Sign up for our e-newsletter to receive citywide notifications and receive Parks and Recreation announcements. This is often how we announce our public surveys and input meetings related to new park designs.
A playground that includes all children of all abilities including those with special needs. The entire playground is wheelchair accessible.
Bonnie Wenk Park will be complete once phase 2 is open. There may be routine maintenance or updates in the future.
The City of McKinney does not reserve any of our fields. We do not allow private (non-sanctioned) teams or leagues on any of our athletic fields. The fields at Bonnie Wenk Park will be used strictly for McKinney LaCrosse.
The light system that will be installed by MUSCO eliminates glare and light-spill into surrounding areas.The lights will be directed downward, not outwards. MUSCO is a leading sports lighting manufacturer in the country.
The field lights will burn from sundown until 9 p.m. Monday - Friday. They may stay on until 10 p.m. on occasion when there are tournaments. The lights will mainly be used for practices.
The new lights are controlled on an application that can be operated from a smartphone or tablet.
In 2020, Finch Park will undergo improvements in accordance with the approved 2010 Master Plan. The first round of construction will include a new hike and bike trail connection, updated basketball, tennis and pickle ball courts, a new pavilion, two new pedestrian bridges and additional parking.The second phase of construction will yield new playground pods and a new splash pad.
The film permit application must be returned 15 days or more before the date of filming. Exceptions may be made if a valid rationale is shown. A staff member will contact you within 36 hours of receipt to notify of approval or if they have further questions.
Please visit our Demographics webpage.
Please email the City of McKinney's Planning Department for detailed information regarding the removal of trees.
You can determine the zoning of a property by using the City of McKinney’s online Interactive Land Use Planning Map. For more information about the City of McKinney’s zoning districts regulations, please refer to the City of McKinney Zoning Ordinance Chapter 146 Article III - District Regulation. Please call the Planning Department at 972-547-2000 or email if you need additional information regarding zoning.
Beginning January 1, 2019 Predevelopment meetings will be held:
Mondays 2pm – 4 pm; Tuesdays 10am – 12 pm; Wednesdays 10am – 12 pm
To schedule a pre-development meeting, please call 972-547-2000.
The Subdivision Regulations Chapter 142 of Code of Ordinances apply to all property within the corporate limits of the City of McKinney as well as areas outside of the corporate limits of the City, but within the extraterritorial jurisdiction ETJ of the City. The subdivision or platting process can take one month to several months depending on many factors. Please contact the Planning Department at 972-547-2000 or via email for more detailed information.
Some businesses can be operated out of a home if they do not increase the level of activity in a neighborhood. These businesses are referred to as home occupations. Certain criteria must be satisfied and licensing may be required. A complete listing of criteria is available online in the City of McKinney’s Zoning Ordinance Section 146-133 Home Occupations. Please contact the Planning Department via email or call 972-547-2000 for more information.
There are no zoning districts in the ETJ. The city’s zoning authority does not extend to its ETJ. However, Chapter 142 - Subdivision Regulations of the Code of Ordinances do extend to the ETJ. Building permits will be issued by the City of McKinney. More information
Refer to Chapter 146 District Regulations.
These regulations are available for view at 221 N. Tennessee Street or by clicking the links below: Chapter 146 Zoning Ordinance
Chapter 142 Subdivision Ordinance
In order to determine the uses allowed in each zoning district please refer to the City of McKinney’s Code of Ordinances Chapter 146 Section F4 -Schedule of Uses. This matrix shows which uses are allowed in which districts. Find the use that most closely relates to your use and see if an asterisk is located within the box associated with your zoning district. If the zoning is PD, you cannot find your use, or it does not exist, please contact the Planning Department at 972-547-2000 of via email.
A Zoning Verification Letter is a letter drafted by the Planning Department confirming the zoning district on a tract of land within the City limits. This type of letter is useful when trying to ascertain what uses can be placed on a property as well as the property’s setbacks, height limitations, minimum lot sizes and other related information. Zoning Verification Letters are $50.00 and may be applied for through the Citizen Self Service Portal (CSS).
The two main reasons Texas cities annex are to (a) exercise land use authority and (b) exercise taxing authority. A city’s land use authority allows the city to better protect its long-term interests regarding potentially incompatible land uses and to ensure safer, more enduring development projects. Taxing authority is a necessary tool for a city to be able to provide important public services (i.e. police, fire and infrastructure) to its residents.
a. Police protection
b. Fire protection & fire prevention
c. Emergency medical services (ambulance)
d. Street maintenance
e. Parks and recreation facilities accessibility
f. Voting rights and representation on the City’s governing body and various boards and commissions
g. Maintenance of public infrastructure
h. Consistent enforcement of Code and Ordinances making the community safe and comfortable for all residents. These include, but are not limited to, planning and zoning, environmental health, and code enforcement services
i. Protection of natural resources from uncontrolled growth and development; regulation of development in the floodplain, and the effects of development on downstream flooding
j. Extension of City water and sewer infrastructure as development occurs
No. Current appraisals recognizing an Agricultural, Timber Harvest, or Wildlife Management exemption will continue after annexation as long as the land continues to be used for the Agricultural, Timber Harvest, or Wildlife Management purposes and such use is not changed by the property owner per the Collin Central Appraisal District. Please note, however, that the classification of land for agricultural purposes is not a function of the city. Specific questions regarding the classification of your property should be directed to the Appraisal District.
A resident living outside the city limits currently pays county tax, school district taxes, and, in some cases, an emergency services district tax. Upon annexation, a city property tax would apply as well. The current city tax rate (as of 2016) is $0.573 per $100 valuation. However, McKinney City Council will consider a new tax rate of $0.540199 at their September 19, 2017 meeting. The Collin Central Appraisal District administers and evaluates property values for taxing purposes. Questions regarding taxing and appraisal values should be directed to the Collin Central Appraisal District at 469-742-9200.
Yes, under Chapter 43.056 of the Texas Local Government Code, the city is required to provide most city services (police protection, fire protection, solid waste collection, operation and maintenance of roads and streets, and access to city-owned recreation facilities and parks) immediately upon annexation. The city is also required to prepare a service plan to provide for the extension of municipal services to the area being annexed. The city will strive to provide services levels similar to those the city currently extends to any other similarly situated areas already within the city (based generally on characteristics of topography, land use and population density). In instances where services are deemed to be below an acceptable level of service (“below acceptable” being less than the level of services currently provided to any other similarly situated area already within the city), those services should be provided by the city within 2 ½ years after the effective annexation date, unless it is determined that 2 ½ years is not a reasonable period of time within which to provide services. If services cannot reasonably be provided within 2 ½ years, the city must prepare a plan to provide such services within 4 ½ years with any capital improvements being “substantially complete” by the end of that 4 ½ year time frame.
As a general rule, when property is annexed into the city through a city-initiated annexation, properties are typically zoned into the AG - Agricultural zoning district. However, the determination of zoning district for involuntarily annexed properties may change over time. After annexation, a property owner may request a rezoning of their property. Additional information concerning the rezoning process is available from the Planning Department at 972-547-2000.
Yes. Generally speaking, any lawful pre-existing use of your property for grazing livestock can continue. (See also the answer to Paragraph No. 9, above.) The AG - Agricultural zoning district allows for barns and stables and for keeping private animal stock as well as land for pasturage. Questions regarding animals and livestock should be directed to the Code Enforcement office at 972-547-7440.
The City regulates open burning within the city’s corporate limits and the regulations for open burning are found in section 42-56 through 42-68 of the McKinney Code. Any questions regarding open burning should be directed to the McKinney Fire Marshal’s office at 972-547-2850.
The discharge of a weapon is governed by Texas Local Government Code 229.003, which generally states that a firearm may be discharged if the following requirements are met:The discharge of a shotgun, air rifle or pistol, BB gun, or bow and arrow is permissible on a tract of land that is:
1) 10 acres or more in size2) Annexed after September 1, 19813) More than 1,000 feet from a public tract of land accessible by the public, a school, hospital, or commercial day-care facility4) More than 600 feet from a residential subdivision or multifamily residential complex5) More than 150 feet from a residence or occupied building located on another property
The discharge of a center fire or rim fire rifle or pistol of any caliber is permissible on a tract of land that is:
1) 50 acres or more in size2) Annexed after September 1, 19813) More than 1,000 feet from a public tract of land accessible by the public, a school, hospital, or commercial day-care facility4) More than 600 feet from a residential subdivision or multifamily residential complex5) More than 300 feet from a residence or occupied building located on another property
Furthermore, hunting is not an allowed use in the City of McKinney. See Section F-4, “Schedule of Uses” in Appendix F to Chapter 146, Zoning Regulations, to the McKinney Code.
It is always best to contact the City of McKinney Police Department at 972.547.2700 to seek clarification on the issue of discharging firearms within the City limits.
The city’s website provides a wealth of information regarding city services and regulations. The city’s code of ordinances is also available on Municode.
As with other cities, McKinney requires permitting and inspection of construction in order to protect consumers from potential poor construction practices and the health and safety hazards as well as financial issues that could result from substandard construction. In newly annexed areas, minor building maintenance does not require building permits, but new items like re-roofs and new buildings do require permits to ensure the quality of work. No permit is required for fence repair but is required for a new fence. Questions regarding building permits should be directed to the Building Inspections office at 972.547.7400.
No, deed restrictions are not impacted by annexation and would continue to apply in the same manner as they currently apply to property. The city typically does not generally have the authority to enforce deed restrictions unless the city owns property that is subject to the same deed restrictions.
More information about the Local Government Code and annexations can be found at the following link: https://statutes.capitol.texas.gov/?link=LG
Land Use Assumptions project growth over a 10-year period. They project population growth by using the number of housing units and non- residential growth by using building square footage and then spatially allocates this growth to designated service areas.
These projections are used in the Capital Improvements Plan to determine the necessary expansions needed to accommodate the increased impacts on infrastructure resulting from new development.
Land Use Assumptions require approval by the Planning and Zoning Commission or other citizens committee following a public hearing.
An alarm permit is required by City of McKinney Ordinance for any alarm system that emits or transmits a remote audible, visual or electronic signal indicating an alarm condition and intended to summon law enforcement response.
Under City of McKinney Ordinance 2018-03-024 Sec. 10-21, “A person commits an offense if he operates, or causes to be operated an alarm system without a valid permit issued by the Chief. An alarm permit is not valid if it has been denied or revoked, has not been renewed, or has expired."
Section 10-41 – Violations; penalty. “A person who violates a provision of this article is guilty of a separate offense for each day or portion of a day during which the violation is committed, continued or permitted, and each offense is punishable by a fine not to exceed $500 as follows:
Monitoring is the process by which a monitoring company receives signals from an alarm system and relays an alarm dispatch request to the municipality for the purpose of summoning law enforcement to the alarm site.
See City of McKinney Ordinance 2018-03-024, Section 10-24 for fees related to false alarms.
See City of McKinney Ordinance 2018-03-024, Section 10-33 – Appeal from penalty fee, denial or revocation of a permit.
A keyholder / responder is an individual capable of reaching the alarm site within 45 minutes and having access to the alarm site, the code to the alarm system and the authority to approve repairs to the alarm system.
Please include information that would be important for law enforcement to know when they respond to the alarm site, such as weapons, pets, security cameras, special needs residents, etc., on the premises.
No. An alarm permit is nontransferable. If you move, you will need to get an alarm permit for the new alarm location.
You may login to your alarm permit account online and make changes to your account. Changes can also be made by coming to the McKinney Police Department in person.
A request to cancel must be done in writing. You may cancel by sending an email to the Police Department. You may also come to the Police Department in person or mail a request to the McKinney Police Department Alarm Unit at 2200 Taylor Burk Dr., McKinney, TX 75071.
McKinney contracts with Waste Connections for trash / recycle pick-up services and with with the North Texas Municipal Water District (NTMWD) for landfill access. Those contractors periodically change their guidelines to remain in compliance with State and Federal laws. When that happens, the City of McKinney must adjust its collection guidelines to ensure continued service.
The NTMWD provides solid waste services to its member and customer cities. For more information, please visit NTMWD.com.
Your container(s) must be set out and ready for collection by 7 a.m. on your collection day.
You may place your container out as early as 6 p.m. the day prior to pick-up.
McKinney Solid Waste Ordinances
Container(s) must be at least 3 feet apart from other containers, mailboxes, vehicles, utility meters, poles, fences, etc.
The front of the container showing the serial number should be facing the street.
All trash must be bagged and placed inside the container. Items outside the container will not be collected. An overloaded container will result in non-collection.
If you have too much trash to wait until your next pick-up day, you can take advantage of drop-off disposal services or contact Waste Connections to schedule an additional pick up for a fee.
Waste Connections - 469-452-8000
Trash contains many small, smelly pieces that can easily become litter or food for critters. to keep your home and neighborhood free from unsightly litter we ask that you bag all trash.
We ask that you do not bag your recycling unless you use brown paper bags.
Contaminated recyclables means that things have been thrown into the recycling container that are not recyclable. If a load has too many contaminated items, it cannot be recycled and will be treated as trash.
Common items that cause contamination:
Old style filament light bulbs can be thrown in the trash. All other light bulbs (Florescent, CFL, LED, Halogen, etc.) must be recycled through the Household Hazardous Waste (HHW) pick-up.
Use the online form to schedule a HHW pick up.
If your trash, recycling, bulky items, or yard waste was out by 7 a.m. and not collected, call Waste Connections at 469-452-8000.
If your trash, recycling, bulky items, or yard waste was not out by 7 a.m. and you need to schedule a pick-up you may do so for a fee by calling Waste Connections.
Waste Connections sends out different trucks for each type of pick up. Service may not be completed until 7 p.m.
Waste Connections will verify through on-board cameras and GPS to determine whether or not your items were out and ready for pick up on time.
If a holiday falls on a weekday, that collection day and those following will roll over to the next day of the week. Days prior to a holiday will not be affected.
Trash and recycling collection will not be provided on the following holidays:
Contact Waste Connections at 469-452-8000 for questions concerning the holiday collection schedule.
The earliest time your trash / recycling containers, bulky items and yard waste can be set out for pick-up is 6:00 p.m. the day before pick- up.
Placing containers outside prior to this time leads to a greater chance of creating litter.
The city contracts with Waste Connections for waste pick-up services.
Contact Waste Connections at 469-452-8000
Please set your yard waste out for collection on your scheduled trash / recycle pick-up day.
Visit our recycling page for pick up guidelines.
Yes. Sole proprietorships are eligible but may be asked to submit additional tax filing information.
Applications must be submitted online. If you do not have access to the internet, please email COVID19-Grants@mckinneytexas.org so that arrangements can be made for you to complete an application.
Different businesses in different locations with the same ownership are eligible for multiple grant applications.
The city has partnered with McKinney Community Development Corporation and the grant program is funded by up to $1 million dollars in unallocated MCDC promotional funds, as legislative parameters allow.
Only applications submitted during the 10-day window can be considered.
Contact us by email at COVID19-Grants@McKinneyTexas.org or call 972-547-7653.
If there are funds remaining, a third round of grants may be considered.
The funding, per grant, will be reduced on a proportionate basis.
The business can employ no more than 50 FTE employees across all locations and at least 10% of the employees must work out of the McKinney location.
This information is collected during the grant application in order to provide the most efficient payment schedule and is encrypted on the ZoomGrants site. If the applicant is not awarded grant funding, the information will be deleted.
Grant applications are not awarded on a first come, first serve basis, or prioritized in any way.
If a business is eligible, the recommended grant amount will be based on the submitted eligible expenses, up to a maximum award of $1,500 for a small business and $1,000 for a home-based business. If applications exceed the total program budget, all eligible grants may be reduced proportionally.
No, to be eligible the business must be with the McKinney city limits.
Yes. Businesses that received PPP funding are eligible for the SBGP grants. Businesses that have not received PPP funding will receive additional consideration during the review process.
Documentation of business* (choose one of the following)
*Sole proprietors provide documentation on when you started your business. Ex. Include Occupational license, Sales Tax Certificate
All of the following documentation is required, if applicable
Yes. These documents are necessary to ensure all applicants meet the required eligibility to receive grants. These same documents are required by many state and federal grant programs.
The third-party administrator only needs to receive one document that proves the existence of a business. That document may be the Secretary of State of Texas File number, State of Texas License number, DBA, or a tax return. It is not necessary to provide more than one of these documents.
Provide your Certificate of Filing with the Secretary of State. If you do not have it, you can find it on the Texas Secretary of State website at https://direct.sos.state.tx.us/acct/acct-login.asp
If you are a sole proprietor, you can provide a DBA, first state bank statement, first income tax or sales tax filing, or a professional license.
Any business with only one owner that does not have payroll cost may report using net income as a sole proprietor. This includes corporations and LLCs with one owner and with no payroll cost; however, sole proprietors who have payroll costs (that file 941s, W-3s, etc.) must report payroll costs, not net income.
Yes. If your business meets the other criteria, you will qualify. Payroll and / or fixed cost amounts used to calculate the grant amount should be only for those portions of the business that are located in the city of McKinney within Collin County.
Yes. Businesses that otherwise meets the criteria outlined may apply if such business is in the city limits of McKinney and within Collin County. You will only be allowed to apply for reimbursement of actual losses that occurred March 1 - May 31, 2020.
Yes. The third-party administrator will notify all applicants on their status: approved, not approved, disqualified.
Application evaluation will begin once the submission period has ended. We will work diligently to process all applications as quickly as possible. Our goal is to issue grants by late July.
If you have questions email email@example.com or call 1-833-696-0804 Monday - Friday, 8 a.m. to 5 p.m.
Funds allocated to the SBGP are provided by Collin County as part of the federal CARES Act to help cities, businesses and residents recover from economic hardships caused by the COVID-19 pandemic. The City of McKinney has allocated $5,000,000 for this program. If eligible applicants do not exceed program funding, an additional application round may be considered.
Those businesses that had a coworking space contract before March 1, 2019 on a continuing basis may also be eligible to apply.
If a business does not currently have a storefront/office location, but had one pre-COVID-19 and vacated the space temporarily due to COVID-19, the business may be eligible for a grant. You may be asked to provide proof that you had a storefront/office location prior to COVID-19
Grant award decisions are made objectively by a third-party administrator based on a pre-determined set of application criteria and scoring guidelines. No appointed or elected officials are involved in the decision-making or influence the final award decisions. Every applicant will have a fair and abundant opportunity to apply with advance notice.
By state law and city ordinance, the speed limit on McKinney streets is 30 mph unless otherwise marked. Residential streets are mostly 30 mph except in marked school zones.
Municipalities and other agencies responsible for traffic control are sometimes asked by citizens to reduce the posted speed limit in hopes that the lower speed limit will reduce operating speeds and accident potential. Although public agencies share the desire for low driving speeds and improved safety, studies have shown that arbitrarily reducing the speed limit does not accomplish the desired result.
The safest traffic condition occurs when all vehicles travel approximately the same speed, creating a low speed differential. When speed limits are set too low, accident potential may increase due to the greater speed differential.
Many years of research and experience have shown that lowering regulatory speed limits does not result in lower driving speeds or in reduced accident potential. By and large, drivers choose their speed independent of the posted speed limit. Drivers select their speed intuitively based on the environment around them and the speed that feels comfortable and safe. Studies have shown that there are no significant changes in average vehicle speeds following the posting of revised speed limits.
In most cases, drivers operate their vehicles at speeds that they consider safe and prudent, despite posted speed limits. Most speed limits are based on the 85th percentile speed. It has proven to be an effective theory used by the majority of safety agencies that set speed limits throughout the country.
1. The Police Department will be informed of the problem and increased enforcement of the existing speed limit may be implemented.
2. The Engineering Department will determine if additional signage, such as speed limit or warning signs, or pavement markings are needed. Driver feedback signage can be installed temporarily on site.
3. The Engineering Department will consult with neighborhood representatives to set up a Neighborhood Traffic Volunteer Program.
A street will be eligible for reevaluation of the speed limit on an annual basis or as changing roadway conditions dictate. All traffic studies are conducted in accordance with established engineering practices and guidelines. Get more information about the Neighborhood Traffic Volunteer program's Neighborhood Traffic Calming Policy. If you think you have a speeding problem in your neighborhood, contact the Engineering Department at 972-547-7420.
The City of McKinney’s primary objective at a school crossing is the protection of children. A school walking route is planned to take advantage of existing traffic controls, like stop signs or traffic signals. This sometimes makes it necessary for student pedestrians to walk an indirect route to an established school crossing located where there is an existing traffic control or crossing guard. This improves the movement of traffic by encouraging pedestrians to cross at one centralized location.
When the Don't Walk indication is flashing, it is not safe for the pedestrian to start crossing the intersection. A pedestrian who is already in the crosswalk when the indication starts to flash will have enough time to reach the other side if traveling at a normal walking speed of 3.5 feet per second.
A pedestrian may cross a roadway intersection diagonally only if and in the manner authorized by a traffic control device.
Residents must apply to participate in Collin County Transit. Once approved, eligible users can request a debit card and load funds for taxi service. The cost to the user is matched 3 to 1 with a limit of $600 per month per user. For example, users can purchase $600 of taxi service for $150, or they can purchase $100 of taxi service for $25. The dollar amount issued is subject to state and local funding availability.
The program is provided by the Denton County Transportation Authority and is administered by the McKinney Urban Transit District and the City of McKinney.
The policies established by the McKinney Urban Transit District (MUTD) Board provide transit services for seniors 65 years and over, individuals with disabilities and low-income individuals.
The McKinney Urban Transit District (MUTD) consists of representatives from the cities of McKinney, Celina, Lowry Crossing, Melissa, Princeton and Prosper. All MUTD meetings are subject to the Open Meetings Act. The city televises MUTD meetings on its live feed, which can be viewed on Spectrum Cable, Ch. 16 and AT&T U-Verse, Ch. 99, or streamed online.
Collin County Transit is funded by two major sources: the Texas Department of Transportation (TXDOT) and the Federal Transit Administration.
Uber and Lyft operate in McKinney.
Water usage determines the bill amount. The average household uses an estimated 2,000 gallons of water per person per month. Outdoor water usage and/or a leak could cause usage to greatly increase. Refer also to the Rates and High Consumption pages.
You may have a toilet leak If you:
To detect silent, less noticeable toilet leaks:
Meters are equipped with a leak indicator dial (see image). To check for a leak:
The meter dial is like the odometer on your car. It reads your water consumption and is a cumulative total of the water that has run through that meter since it was installed. You can get the consumption for a period of time by comparing the beginning reading to the ending reading. As water flows through the meter, the red hand rotates as it measures usage by the gallon. One revolution is equal to 10 gallons.
Meters are read monthly and are not estimated. Since usage is billed in 1,000-gallon increments, rounded down, and inside usage does not vary significantly, it is common to see similar usage each month. See also "How to Read Your Meter" under Meter Facts.
Low water pressure may be a symptom of clogged pipes or a leak. If you’ve recently had a repair, the valves may not have been fully re-opened. If only one fixture has low pressure, focus on fixing that fixture or the pipes serving it. If water pressure is low throughout the entire house, contact Water Maintenance by email or call 972-547-7360.
Yes! Options are available for an electronic statement in addition to or in lieu of a paper statement. You can sign up using our online portal (requires an active account) or by sending us an email request.
We offer two automatic payment methods:
Both draft automatically on the bill’s due date. To avoid payment failures due to expired / compromised credit cards, bank draft is recommended.
To add someone to your account, we will need a copy of their driver’s license. If renting, a copy of the lease is also required and must list the person as a tenant or occupant. Email us the information.
To change your name on the account, we will need a copy of your driver’s license showing the name change, the marriage license or the divorce decree. You can submit the information via email or in person.
Any change must be emailed by 10 a.m. the business day before the original start / stop date. Include the address and reference number from your original confirmation email. Please do not resubmit a request since the original request may already be scheduled.
If you received a confirmation request number, the application was submitted and received. Welcome / Confirmation emails are sent up to 3 business days after your start / cancel date.
You are responsible for water service until you cancel your service or it is “forced off” due to the new customer’s connection. The final bill is for the service period up to that cancelation date.
Meters are read and accounts are billed based on geographical cycles; since the due date is based on the bill date, it cannot be changed. We make every effort to bill each cycle at around the same time each month so that the due date does not fluctuate more than a few days. See also Due Dates & Billing Cycles.
If paying on or before the bill's due date is not an option, know that we offer extra time to pay before late fees apply or a disconnection is scheduled. See Payment Extensions & Financial Assistance for more information.
We make every effort to contact individuals regarding deposit refunds. If we are unable to reach you, the money is considered unclaimed property and held by the city for up to one year if the amount is more than $100. For more information, please visit McKinneyTexas.org/UnclaimedProperty.
For conservative customers who use 7,000 gallons or less per month, the city offers “affordable water” at $4 per 1,000 gallons.
Trash service is provided through Waste Connections and billed by the City of McKinney.
No. The city does not charge a fee. However, both PayPal & Venmo assess a $1.95 fee.
The city’s current system is outdated. We want to meet customer expectations for a modern payment system.
Card and checking account data securely stored in our former system is not transferable to the new system.
Your account number will stay the same.
Yes. Pay by credit card and control the day of each month your auto-payment processes. Payments must be scheduled within the 5-day grace period to avoid a 10% late fee.
Note: Debit cards & eChecks due not have this flexibility due to banking rules.
No, there are no additional fees and you can pay by text, email, online or by phone.
Drive-thru drop box: City Hall222 N. Tennessee St.Off Herndon side street
Ensure the zip code on your profile matches the zip code linked to the credit card and not your mailing address. When the post office added 75072, not all banks made this change in their authentication systems and it can cause a card to be declined.