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General group exercise classes (step, spin, yoga, etc.) are included with the membership and do not require an extra fee. There will also be numerous other fee-based programs for adults and children, and these will vary depending on time of year and membership requests.
All classes and programs requiring additional fees must be paid at the time of registration. More information about classes
McKinney residents get a discount on membership rates and non-residents pay standard rates. Residents are considered to be those who pay their property taxes to the City of McKinney – not MISD families or McKinney mailing addresses who pay property taxes elsewhere. McKinney residents receive the discounted rate because they already help pay for the infrastructure of the city. Memberships can be paid monthly or annually with an additional discount. Rate and payment information
The Apex Centre is a tobacco-free facility. This includes the use of e-cigarettes.
Also, since you have already created an online account, an in-person purchase should go very quickly.
City CouncilCity of McKinneyP.O. Box 517McKinney, TX 75070
McKinney City Hall222 N. Tennessee St.McKinney, TX 75069 More meeting information
CSS stands for Citizen Self Service portal, and is part of our new land management software system that allows applications, payments, and requests to be made online.
eReview is another component of the new land management software system that allows you and staff to submit and return permit and plan comments, see review status updates and more. eReview can be accessed through your Permit or Plan Details page for each submittal on CSS or via the link provided in your submittal confirmation email.
CSS is a web portal through which you can do the following:
eReview is a separate program / portal where the applicant and city staff can exchange document submittals and comments. This portal is only visible to you as the applicant, and you must be logged in to view your active cases and associated information.
Registration is very straightforward. Once on the CSS website, go to Sign Up and you will be walked through the steps. For more information, see our How to Register in CSS tutorial document, or watch our How to Register in CSS video.
Make sure you only put in the street number and street name when searching for the address. Do not include the suffix when searching for your address (i.e. exclude Drive, Parkway, Road, etc.). Also, make sure you click the magnifying glass to conduct the search.
You will receive an email with instructions after submitting your application. Please review our eReview Plan Review Tutorial Video for additional details.
You will receive an email when your invoice has been created and is ready for payment.
Yes! We have videos available on our More Information and Tutorials page. We will continue to populate this page with more resources as needed.
To add a contact to your application, the individual will first need to register in CSS. Once they have registered, you will be able to search and add them as a contact.
Fees can be paid online or in person. If you are paying with a credit card (Visa, MasterCard or Discover), you can navigate to your invoices directly on the CSS dashboard. For more details, see our How to Make a Payment video. If you would like to pay by cash or check, please visit our office on the first floor at 221 North Tennessee St., McKinney, Texas 75069. Please note that you may experience extended wait times for the first few weeks when paying in person.
The original applicant (whoever is logged in when applying) will automatically be assigned as the billing contact. If you need to change the billing contact, please let us know and we can change it for you.
Please view our How to Print a Permit video.
The recommended web browser for both CSS and eReview is Internet Explorer. The Silverlight plugin will also be needed to upload files into the eReview program.
Zoning and city limit information is available through our interactive map. Once you’ve submitted in CSS, zoning will populate on your application in the District field of the permit details section.
Wait three minutes and try again. As long as you remember your password and are entering it correctly, it will let you in after it resets. If you need to reset your password, click the Forgot Password link and you will receive an email to reset your password.
Once inside eReview, navigate to the Review Details page for that particular case. Go to the review version you are inquiring about (i.e., Plan Review v.1, Plan Review v.2, etc.), and a list of review departments and staff reviewers will appear to the right. You can also view the status of that department’s review, the anticipated return date for comments and more.
Once your submittal has been received by the system, your files will turn blue on the Case Details page in eReview. Once the plans have been routed to staff, a new review version (i.e., Plan Review v.1, Plan Review v.2, etc.) will appear under Review Details, where you can also see the reviewers and due dates.
Please refer to our tutorial document for How to Add Additional Contacts to an Existing Permit. The instructions are the same as for a plan submittal, only there is a "plan number" instead of a "permit number" and the selection of contact types you can add will vary.
You will receive a confirmation email with a link and instructions on how to upload your plans if your submittal requires plan review. You will receive an email once your invoice is ready to be paid. You have the ability to log into your CSS account at any time to view your inspection results. Please view our "How to View Inspection Results" document on the CSS website for more details.
Since our permitting process is only digital now, all applicants must register and create an account in CSS before submitting any documentation.
To remove a contact from a permit, please call our Building Inspections staff. As long as all contacts have created an account in contacts, you have the ability to add additional contacts to your CSS application at any time. Navigate to the permit you would like to add contacts to, go to the Contact tab and then Add Contact. Type in the name and conduct a search to add a contact (this is why all contacts must register first).
You cannot cancel an inspection digitally through CSS. Please call the Interactive Voice Response (IVR) phone system at 972-547-7460 and press 2; a Building Inspections Department staff member will assist you with your inspection cancellation.
You cannot cancel an inspection digitally through the Interactive Voice Response (IVR) phone system. Please call the IVR phone system at 972-547-7460 and press 2; you will be directed to a Building Inspections Department staff member who can assist you with your inspection cancellation.
Registration or registration renewal is not available through CSS at this time. Complete either an Electrical Registration Application Form or a Mechanical/Plumbing Registration Application Form. Before submitting your registration application, please create an account in CSS (if you haven't already) so we will have your contact information to process your registration. Once you create an account in CSS, please submit your registration application, When you create an account in CSS, we receive your contact information and you then have ability to apply, pay, schedule inspections and view any permits attached to your account in CSS. For additional details, please refer to the Building Inspections website.
Enter the name and date of your event in the description field.
At the bottom of the CSS screen, go to the "Add Attachment" button to upload these documents.
Contact the Project Expediter or the Development Engineer assigned to your permit. They can make an adjustment in the system for you.
Once your Civil Plans and Bid Tabs have been approved by the Development Engineer assigned to your permit, our Project Expediter or Senior Construction Engineer will reach out to you to schedule this meeting. You may also contact us directly at 972-547-7475.
Please contact your designated Engineering Construction Inspector directly. If your inspector is unavailable, please contact Jackie Andress.
Revisions can be viewed in eReview two ways. You have the option to navigate to eReview via the Plan Details page for that case in CSS, or via the link provided in the Plan Revisions Necessary email. For more details on viewing comments and uploading revisions, see our eReview Video. When uploading files to eReview, be sure to name each file according to the file type (i.e. an Amending Plat Exhibit would be named "Amending Plat," the Letter of Intent would be “Letter of Intent". This allows the system to create a category based on the file name, and for staff to quickly and easily identify uploaded files. Please note that at this time, only PDF files can be uploaded through eReview.
Your Case Manager’s name will be on the Plan Details page for each case, next to Assigned To.
Holds may be issued for a variety of reasons. If your status in CSS changes to “On Hold”, navigate to the Holds tab on the case's Plan Details page for more information:
Please contact your case manager, listed next to Assigned To, to determine what needs to be done to remove the hold.
Review times vary. Please keep tuned to the status of your permit. If the status changes to On Hold, contact your Case Manager for more details as that means that more information is needed to move ahead.
Once your plans are approved, the status in CSS and eReview will update to Approved. Additionally, you will receive an email letting you know that your approval letter is ready to be viewed in CSS by navigating to Attachments on the Plan Details page for that case.
The procedure for scheduling a pre-development meeting has not changed. Please contact Kathy Wright by email or call 972-547-7409 to schedule your meeting. Please also see our Pre-development Meeting Guidelines for assistance.
Once your public improvements have been completed and accepted by Engineering, please submit a final copy of the plat for review through eReview. Please name the file “Final Plat Review”. Once this has been approved for filing, please bring in three signed original copies of the plat, as well as tax certificates for all properties being platted. Fees for filing will be assessed through CSS, and the invoice can be paid just like any of the other fees. After the plat has been filed with the county, staff will notify you that your copy is ready to be picked up.
The waitlist is important to the region because the more demand the region can demonstrate, the more federal funding NCTCOG can apply for to assist more applicants.
NCTCOG intends to re-evaluate this floodplain disqualification and encourages residents to email a letter with their concerns about the floodplain disqualification.
Traveling to a shelterResidents are encouraged to stay home during all types of severe weather. Traveling is extremely dangerous and exposes residents to the very hazard they are trying to avoid. Traveling is also a concern because residents may get stuck in traffic while driving to a shelter, causing residents to be vulnerable in their vehicles. Another reason we encourage staying home, is that residents may not be able to get to a shelter in time. A tornado warning typically provides residents with 10-15 minutes of advanced warning, sometimes less. This is often not enough time for residents to leave their homes and drive to another location. Please see what to do before, during and after severe weather.
Shelter CapacityDue to the population of the City of McKinney, building a shelter large enough to protect even a small portion of McKinney residents is not feasible. Opening a public shelter would also lead residents to driving to the shelter during severe weather, putting themselves and their families more at risk to the elements.
Shelter AvailabilityThe shelters may not always be open. Opening a public shelter would require staff or volunteers to be ready and available during severe weather. It is often difficult to determine the exact location and timing of severe weather, therefore staff or volunteers may not be available to open and manage a public shelter.
Fire StationsCity of McKinney fire stations do not have places to shelter residents in the event of severe weather. Residents who seek shelter at fire station
View the Interactive CIP web map for construction updates.
You can find the Engineering Design Manual here.
Record drawings or as-builts for completed construction projects are available through the Records Management Office. Fill out an Open Records Request form and return it to the city or contact the department directly via email or phone 972-547-7615.
You can view the Stormwater Design Manual here.
You can find the City of McKinney Standard Details here. In the event an item is not covered in the City of McKinney Standard Details, the most current edition of the North Central Texas Council of Governments (NCTCOG) Standard Specifications for Public Works Construction apply. Contact the Engineering Department at 972-547-7475 for more information.
No building or structures, including underground swimming pools, structural retaining walls, etc., are allowed within an easement. Typically fences constructed with wood or other approved materials are allowed to be constructed in an easement. Contact the Building Inspections Department at 972-547-7400 for additional information.
Contact the Engineering Department at 972-547-7475 for additional information regarding drainage impacts.
Contact the Public Works / Streets Department at 972-547-7350.
For questions related to drainage or storm water quality issues, please contact the Stormwater Department at 972-547-7579.
Every potential project is evaluated by several parameters including stormwater capacity, channel stability, maintenance access and economics. The projects are then prioritized and scheduled in order of priority.
Contact Daniel Still, Drainage Engineer at (972) 547-7631 to schedule an appointment and have the project evaluated.
These projects are funded by the Surface Drainage Utility System (SDUS) fee of $4 per month and is included on residential water bills.
It depends on the complexity of the project. Many times permission from the property owner is all that is needed to do work on property. Other times, an easement is needed to do the work.
These projects are funded by the Surface Drainage Utility System (SDUS) fee of $4 per month on residential water bills.
You can find the Water and Wastewater Design Manual here.
A $100 deposit is required and will be returned at completion of your event provided no damage has been done to the room or contents. The $100 deposit may be made when you pick up the room key from Fire Administration, located at 2200 Taylor-Burk Dr. For additional information email or call 972-547-2850.
There are depositories at all fire stations and fire administration locations for torn or tattered flags. Please see Fire Stations location Map
You blood pressure can be checked free of charge at any of the McKinney Fire Department locations. There is a blood pressure machine in the lobby of Central Fire Station located at 301 North McDonald Street, as well. Please see Fire Stations Location Map
The McKinney Fire Department no longer provides free smoke alarms, but other organizations do.
National Register Property is a historic property which can be a site, building, structure or object significant in American history, architecture, engineering, archeology or culture. These properties can be associated with events that have made significant contributions to broad patterns of history, associated with lives of persons significant in our past, embody distinctive characteristics of a type, period, method of construction, work of a master, etc. or have yielded or be likely to reveal important information about our prehistory or history. (Excerpted from the National Register Bulletin.) National Register Properties may qualify for Federal Income Tax exemptions and Collin County exemptions.
A Recorded Texas Historic Landmark (RTHL) is a State designation. You may get more information by reviewing the State of Texas RTHL booklet. Houses with a RTHL potentially qualify for a Collin County tax exemption.
A City of McKinney Historic Marker is a local designation awarded by the City of McKinney Historic Preservation Advisory Board. The owner of the house submits an application along with a documented history of the house and property. If the house is awarded a marker, then the house may qualify for a tax exemption for city and county property taxes.
Additions or Alterations to Existing Buildings
Collections and contact information are available in the Guide to Historic Property Research section of this website.
You can receive stamps at the following locations:
Each family member can have their own bingo board!
Provide photo proof and we’ll be happy to stamp your board for you!
You can return your completed Bingo board at the following locations:
You will be entered into the grand prize drawing by turning in a Bingo board with at least one complete bingo. If you complete more than one bingo, you will get an extra entry for every bingo you complete!
You can reserve the pavilions at Old Settler's Park by calling 972-562-8310 or in person at Old Settler's Recreation Center, 1201 E. Louisiana Street.
Please email the City of McKinney's Planning Department for detailed information regarding the removal of trees.
Chapter 142 Subdivision Ordinance
The two main reasons Texas cities annex are to (a) exercise land use authority and (b) exercise taxing authority. A city’s land use authority allows the city to better protect its long-term interests regarding potentially incompatible land uses and to ensure safer, more enduring development projects. Taxing authority is a necessary tool for a city to be able to provide important public services (i.e. police, fire and infrastructure) to its residents.
a. Police protection
b. Fire protection & fire prevention
c. Emergency medical services (ambulance)
d. Street maintenance
e. Parks and recreation facilities accessibility
f. Voting rights and representation on the City’s governing body and various boards and commissions
g. Maintenance of public infrastructure
h. Consistent enforcement of Code and Ordinances making the community safe and comfortable for all residents. These include, but are not limited to, planning and zoning, environmental health, and code enforcement services
i. Protection of natural resources from uncontrolled growth and development; regulation of development in the floodplain, and the effects of development on downstream flooding
j. Extension of City water and sewer infrastructure as development occurs
No. Current appraisals recognizing an Agricultural, Timber Harvest, or Wildlife Management exemption will continue after annexation as long as the land continues to be used for the Agricultural, Timber Harvest, or Wildlife Management purposes and such use is not changed by the property owner per the Collin Central Appraisal District. Please note, however, that the classification of land for agricultural purposes is not a function of the city. Specific questions regarding the classification of your property should be directed to the Appraisal District.
A resident living outside the city limits currently pays county tax, school district taxes, and, in some cases, an emergency services district tax. Upon annexation, a city property tax would apply as well. The current city tax rate (as of 2016) is $0.573 per $100 valuation. However, McKinney City Council will consider a new tax rate of $0.540199 at their September 19, 2017 meeting. The Collin Central Appraisal District administers and evaluates property values for taxing purposes. Questions regarding taxing and appraisal values should be directed to the Collin Central Appraisal District at 469-742-9200.
Yes, under Chapter 43.056 of the Texas Local Government Code, the city is required to provide most city services (police protection, fire protection, solid waste collection, operation and maintenance of roads and streets, and access to city-owned recreation facilities and parks) immediately upon annexation. The city is also required to prepare a service plan to provide for the extension of municipal services to the area being annexed. The city will strive to provide services levels similar to those the city currently extends to any other similarly situated areas already within the city (based generally on characteristics of topography, land use and population density). In instances where services are deemed to be below an acceptable level of service (“below acceptable” being less than the level of services currently provided to any other similarly situated area already within the city), those services should be provided by the city within 2 ½ years after the effective annexation date, unless it is determined that 2 ½ years is not a reasonable period of time within which to provide services. If services cannot reasonably be provided within 2 ½ years, the city must prepare a plan to provide such services within 4 ½ years with any capital improvements being “substantially complete” by the end of that 4 ½ year time frame.
As a general rule, when property is annexed into the city through a city-initiated annexation, properties are typically zoned into the AG - Agricultural zoning district. However, the determination of zoning district for involuntarily annexed properties may change over time. After annexation, a property owner may request a rezoning of their property. Additional information concerning the rezoning process is available from the Planning Department at 972-547-2000.
Yes. Generally speaking, any lawful pre-existing use of your property for grazing livestock can continue. (See also the answer to Paragraph No. 9, above.) The AG - Agricultural zoning district allows for barns and stables and for keeping private animal stock as well as land for pasturage. Questions regarding animals and livestock should be directed to the Code Enforcement office at 972-547-7440.
The City regulates open burning within the city’s corporate limits and the regulations for open burning are found in section 42-56 through 42-68 of the McKinney Code. Any questions regarding open burning should be directed to the McKinney Fire Marshal’s office at 972-547-2850.
The discharge of a weapon is governed by Texas Local Government Code 229.003, which generally states that a firearm may be discharged if the following requirements are met:The discharge of a shotgun, air rifle or pistol, BB gun, or bow and arrow is permissible on a tract of land that is:
1) 10 acres or more in size2) Annexed after September 1, 19813) More than 1,000 feet from a public tract of land accessible by the public, a school, hospital, or commercial day-care facility4) More than 600 feet from a residential subdivision or multifamily residential complex5) More than 150 feet from a residence or occupied building located on another property
The discharge of a center fire or rim fire rifle or pistol of any caliber is permissible on a tract of land that is:
1) 50 acres or more in size2) Annexed after September 1, 19813) More than 1,000 feet from a public tract of land accessible by the public, a school, hospital, or commercial day-care facility4) More than 600 feet from a residential subdivision or multifamily residential complex5) More than 300 feet from a residence or occupied building located on another property
Furthermore, hunting is not an allowed use in the City of McKinney. See Section F-4, “Schedule of Uses” in Appendix F to Chapter 146, Zoning Regulations, to the McKinney Code.
It is always best to contact the City of McKinney Police Department at 972.547.2700 to seek clarification on the issue of discharging firearms within the City limits.
The city's website provides a wealth of information regarding city services and regulations. The city’s code of ordinances is also available on Municode.
As with other cities, McKinney requires permitting and inspection of construction in order to protect consumers from potential poor construction practices and the health and safety hazards as well as financial issues that could result from substandard construction. In newly annexed areas, minor building maintenance does not require building permits, but new items like re-roofs and new buildings do require permits to ensure the quality of work. No permit is required for fence repair but is required for a new fence. Questions regarding building permits should be directed to the Building Inspections office at 972.547.7400.
No, deed restrictions are not impacted by annexation and would continue to apply in the same manner as they currently apply to property. The city typically does not generally have the authority to enforce deed restrictions unless the city owns property that is subject to the same deed restrictions.
Land Use Assumptions project growth over a 10-year period. They project population growth by using the number of housing units and non- residential growth by using building square footage and then spatially allocates this growth to designated service areas.
These projections are used in the Capital Improvements Plan to determine the necessary expansions needed to accommodate the increased impacts on infrastructure resulting from new development.
Land Use Assumptions require approval by the Planning and Zoning Commission or other citizens committee following a public hearing.
An alarm permit is required by City of McKinney Ordinance 2018-03-024 for any alarm system that emits or transmits a remote audible, visual or electronic signal indicating an alarm condition and intended to summon law enforcement response.
Under City of McKinney Ordinance 2018-03-024 Sec. 10-21, “A person commits an offense if he operates, or causes to be operated an alarm system without a valid permit issued by the Chief. An alarm permit is not valid if it has been denied or revoked, has not been renewed, or has expired."
Section 10-41 – Violations; penalty. “A person who violates a provision of this article is guilty of a separate offense for each day or portion of a day during which the violation is committed, continued or permitted, and each offense is punishable by a fine not to exceed $500 as follows:
Monitoring is the process by which a monitoring company receives signals from an alarm system and relays an alarm dispatch request to the municipality for the purpose of summoning law enforcement to the alarm site.
See City of McKinney Ordinance 2018-03-024, Section 10-24 for fees related to false alarms.
See City of McKinney Ordinance 2018-03-024, Section 10-33 – Appeal from penalty fee, denial or revocation of a permit.
A keyholder / responder is an individual capable of reaching the alarm site within 45 minutes and having access to the alarm site, the code to the alarm system and the authority to approve repairs to the alarm system.
Please include information that would be important for law enforcement to know when they respond to the alarm site, such as weapons, pets, security cameras, special needs residents, etc., on the premises.
No. An alarm permit is nontransferable. If you move, you will need to get an alarm permit for the new alarm location.
You may login to your alarm permit account online and make changes to your account. Changes can also be made by coming to the McKinney Police Department in person.
A request to cancel must be done in writing. You may cancel by sending an email to the Police Department. You may also come to the Police Department in person or mail a request to the McKinney Police Department Alarm Unit at 2200 Taylor Burk Dr., McKinney, TX 75071.
If your neighborhood storm drain inlets have not been marked please contact the Storm Water Management Program at 972-547-7579 or email Stormwater Management.
By state law and city ordinance, the speed limit on McKinney streets is 30 mph unless otherwise marked. Residential streets are mostly 30 mph except in marked school zones.
Municipalities and other agencies responsible for traffic control are sometimes asked by citizens to reduce the posted speed limit in hopes that the lower speed limit will reduce operating speeds and accident potential. Although public agencies share the desire for low driving speeds and improved safety, studies have shown that arbitrarily reducing the speed limit does not accomplish the desired result.
The safest traffic condition occurs when all vehicles travel approximately the same speed, creating a low speed differential. When speed limits are set too low, accident potential may increase due to the greater speed differential.
Many years of research and experience have shown that lowering regulatory speed limits does not result in lower driving speeds or in reduced accident potential. By and large, drivers choose their speed independent of the posted speed limit. Drivers select their speed intuitively based on the environment around them and the speed that feels comfortable and safe. Studies have shown that there are no significant changes in average vehicle speeds following the posting of revised speed limits.
In most cases, drivers operate their vehicles at speeds that they consider safe and prudent, despite posted speed limits. Most speed limits are based on the 85th percentile speed. It has proven to be an effective theory used by the majority of safety agencies that set speed limits throughout the country.
1. The Police Department will be informed of the problem and increased enforcement of the existing speed limit may be implemented.
2. The Engineering Department will determine if additional signage, such as speed limit or warning signs, or pavement markings are needed. Driver feedback signage can be installed temporarily on site.
3. The Engineering Department will consult with neighborhood representatives to set up a Neighborhood Traffic Volunteer Program.
A street will be eligible for reevaluation of the speed limit on an annual basis or as changing roadway conditions dictate. All traffic studies are conducted in accordance with established engineering practices and guidelines. Get more information about the Neighborhood Traffic Volunteer program's Neighborhood Traffic Calming Policy. If you think you have a speeding problem in your neighborhood, contact the Engineering Department at 972-547-7420.
The City of McKinney’s primary objective at a school crossing is the protection of children. A school walking route is planned to take advantage of existing traffic controls, like stop signs or traffic signals. This sometimes makes it necessary for student pedestrians to walk an indirect route to an established school crossing located where there is an existing traffic control or crossing guard. This improves the movement of traffic by encouraging pedestrians to cross at one centralized location.
When the Don't Walk indication is flashing, it is not safe for the pedestrian to start crossing the intersection. A pedestrian who is already in the crosswalk when the indication starts to flash will have enough time to reach the other side if traveling at a normal walking speed of 3.5 feet per second.
A pedestrian may cross a roadway intersection diagonally only if and in the manner authorized by a traffic control device.
Residents must apply to participate in the program. Once approved, eligible users can request a debit card and load funds for taxi service. The cost to the user is 25% of the card value with a limit of $400 per month per user. For example, a user can purchase $400 of taxi service for $100, or they can purchase a $100 of taxi service for $25. The dollar amount issued is subject to state and local funding availability.
The program is provided by the Denton County Transportation Authority and is administered by the McKinney Urban Transit District and City of McKinney.
The policies established by the McKinney Urban Transit District (MUTD) Board provide public transit services for seniors 65 years and over and individuals with disabilities. The Low-Income Transit Subsidy Pilot Program is for individuals who meet the income guideline.
The McKinney Urban Transit District (MUTD) consists of representatives from the cities of McKinney, Celina, Lowry Crossing, Melissa and Princeton. Prosper is eligible to participate in the MUTD but does not at this time. All MUTD meetings are subject to the Open Meetings Act. The city televises MUTD meetings on McKinney TV, which can be viewed on Spectrum Cable, Ch. 16 and AT&T U-Verse, Ch. 99, or streamed online. McKinney Urban Transit District (MUTD).
Two major funding sources are available to the McKinney Urbanized Area - McKinney, Princeton, Prosper, Celina, Melissa and Lowry Crossing. For Fiscal Year 2018, the City of McKinney will receive $401,000 in TxDOT State funds to provide a subsidized taxi and demand response service for those who qualify. The McKinney Urbanized Area is also eligible to receive Federal Transit Administration (FTA) 5307 formula funding from the federal government. The city is currently working with the FTA to secure that funding.
Uber and Lyft operate in McKinney.
One free change request will be accepted and must be received 24 hours in advance of the requested service start / cancel date.
The most common example of a leak is a leaking or running toilet - if you have to jiggle the handle to stop the toilet from running, for example. A toilet may leak intermittently and/or silently and may not be detected by the leak indicator. To check for less-noticeable toilet leaks, put a few drops of colored liquid in the tank and wait 30-60 minutes. If tinted water appears in the bowl, you have a leak. We encourage you to make necessary repairs so as not to waste water and money. Also see the Water Use Page .
If the new mailing address will be the same as the service address, you may also call our office to make the change.