Show All Answers

1. How do I create an online account?

Review the user definitions. You will either be a first-time user, a returning user or a member. Decide which description fits you best and follow the step-by-step instructions to create your account. Visit Online Registration page

2. I attended the Grand Opening, but that is the only time I and my family have visited the Apex Centre. Do I have an account already?

No. You completed a waiver upon entry, but accounts were not created for our users that evening since it was a free community event. You will need to create a new account Create an account

3. My family and I have visited the Apex Centre by purchasing day passes. Do we have an account?

Yes, you have an account in our system. Please follow the online account registration instructions for returning users.

4. Once I activate my account online, can I purchase a day pass online?

Yes you can.

Also, since you have already created an online account, an in-person purchase should go very quickly.

5. I did not have time to create my account online before I brought my kids to swim today. Can we create an account at the facility?

Yes, we have four stations that allow customers to create an account before coming to the counter to purchase a day pass.

6. Can I register for classes online?

Yes, you can register for all available programs and purchase online.

7. Can I purchase a membership online?

Yes, you can purchase a membership online.