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McKinney Municipal Court Satisfaction Survey

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Steps

1. Information About Your Contact This section is complete This section is incomplete
2. Rate Your Experience This section is complete This section is incomplete

Information About Your Contact

What is your zip code?
On what date did you contact the Municipal Court?
On what date did you contact the Municipal Court?
How did you contact the Municipal Court?
1. Phone
2. Email
3. Regular mail
4. Website
5. In-person - customer service window
6. In-person - courtroom
7. Other
Contact method not listed
Which item below best describes you?
1. I have a case filed against me in the McKinney Municipal Court
2. I have a friend or relative with a case filed in the McKinney Municipal Court
3. I am an attorney
4. I work for the City of McKinney
5. I am only seeking information about the court
6. Other
Other description not shown
Briefly describe your reason for contacting the court
Who helped you?
Continue

Rate Your Experience

Please Rate Our Staff
A is excellent, F is poor
Respectful
1. A
2. B
3. C
4. D
5. F
6. N/A
Knowledgeable
1. A
2. B
3. C
4. D
5. F
6. N/A
Professional
1. A
2. B
3. C
4. D
5. F
6. N/A
Friendly
1. A
2. B
3. C
4. D
5. F
6. N/A
How Well Did Our Staff Do the Following?
A is excellent, F is poor
Communicate information clearly
1. A
2. B
3. C
4. D
5. F
6. N/A
Listen to your concerns
1. A
2. B
3. C
4. D
5. F
6. N/A
Respond in a reasonable amount of time
1. A
2. B
3. C
4. D
5. F
6. N/A
How long was your wait?
Please rate the length of time you waited for assistance.
1. A
2. B
3. C
4. D
5. F
6. N/A
A is excellent, F is poor
Please rate your experience visiting the court's website
A is excellent, F is poor
Ease of finding the court's website
1. A
2. B
3. C
4. D
5. F
6. N/A
Easy to use and understand
1. A
2. B
3. C
4. D
5. F
6. N/A
Easy to find the information you need
1. A
2. B
3. C
4. D
5. F
6. N/A
Overall Experience
A is excellent, F is Poor
Please rate your overall experience with our court.
1. A
2. B
3. C
4. D
5. F
6. N/A
Please provide any additional comments, information and/or suggestions

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McKinney, Texas

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City of McKinney
222 N. Tennessee St.
McKinney, Texas 75069

Phone: 972-547-7500

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